How to Manage Contacts in Joomla

Updated on Mar 13, 2019

Contacts management in your Joomla website is important if you run a business with different departments and a large number of staff. The configuration of the contacts on your website will ensure that your users can provide feedback or get assistance if necessary.

To fully manage your contacts, you need to be able to:

step

Create Contact Category

Log into your website as administrator, click on the Components tab on the top menu and then Contacts → Categories.

Click on the New button at the top-left corner.

Edit the following options:

Title - Enter a title of your new contact category.
Category - This tab will allow you to enter a description for the new category, set it's status, access rights, language and parent category (if any at all).
Publishing - This will allow you to set a date when the category was created, meta description and keywords, author, etc.
Permissions - Set different permissions for the new category.
Options - Use different layout for the new category or set an image for it.

Click the Save & Close button to create the new category.

step

Create New Contacts

Log into your website as administrator, click the Components tab on the top menu and then Contacts > Contacts.

Click the New button at the top-left corner.

Name - Enter a name of the new contact.
New Contact - Edit some personal information of the new contact, such as a position, telephone number, email, etc.
Miscellaneous Information - Contact's miscellaneous information.
Publishing - This will allow you to set a date when the category was created, meta description and keywords, author, etc.
Display - Set the way the information for your new contact will be displayed.
Form - Edit the options for the contact form.

Click the Save & Close button to create the new contact.

step

This option allows you to place a contact directly on the main menu of your website. To do so, log into your website as administrator. Click on the Menus and then Top → Add New Menu Item.